All statistics on the Zovi website are based on independent third-party sources. Here you will find the full citations for every figure, organized by feature.
“+911% higher conversion for automated push vs. scheduled campaigns”
“1 in 3 people who click an automated message make a purchase, vs. 1 in 17 for scheduled messages”
“Rich push notifications are 7× more effective than plain-text notifications”
“Advanced behavioral targeting increases retention rates by up to 3×”
“20-30% conversion uplift and 30-50% higher avg. order value when BNPL is enabled”
“Up to ~30% conversion uplift in specific implementations”
“26% of Americans are more likely to buy when BNPL is available”
“365 million BNPL users worldwide (2024), +9.2% YoY”
“Loyalty program participants spend 12-18% more per year than non-members”
“Mobile wallet loyalty members are 3× more likely to make repeat purchases and generate 3.5× more revenue”
“Active loyalty members repurchase 4× more often than non-members”
“72% of consumers buy more often from a brand when they are part of a loyalty program”
“69% of consumers say loyalty programs are the most effective way to drive repeat purchases”
“Subscription e-commerce is a $278 billion market (2024), projected to reach $6.37 trillion by 2033”
“7 in 10 consumers pay for at least one subscription, +32% YoY”
“A 5% increase in customer retention correlates with a profit increase of at least 25%”
“65% of company revenue comes from repeat purchases by existing customers”
“The medspa market is expected to reach $83.9 billion by 2033 (+15.7% CAGR)”
“×3 higher company valuation through strong ARR (clinic with MRR valued at 6× vs. 3× net profit without memberships)”
Note: All statistics listed come from the independent sources mentioned above and have been cited accurately to the best of our knowledge. Some figures are based on industry-wide averages and may vary depending on clinic size and context. Zovi does not guarantee identical results. The external websites are not affiliated with Zovi.