Question 1

How quickly can a clinic go live with Zovi?

Accepted Answer

Your branded app is live within 24 hours. The onboarding team handles all setup, App Store submission and configuration.

Question 2

Does Zovi require a technical team?

Accepted Answer

No. Zovi is fully managed. You manage the clinic, Zovi handles all technology.

Question 3

How does Klarna integration work in Zovi?

Accepted Answer

Klarna is natively integrated. Patients choose the instalment option at checkout. The clinic receives the full amount immediately, Klarna handles all risk.

Question 4

Is patient data secure with Zovi?

Accepted Answer

Yes. Zovi is GDPR compliant, hosted in Germany (Frankfurt) and encrypted end-to-end with TLS 1.3.

Question 5

What is a white-label patient app?

Accepted Answer

A white-label patient app carries the clinic's own name, logo and colours in the App Store and Google Play. Patients never see Zovi, they only see the clinic's brand.

Question 6

What revenue streams does Zovi unlock?

Accepted Answer

Zovi adds six revenue streams: memberships, automated AI offers, Klarna BNPL checkout, a loyalty and referral programme, smart cart recovery, and no-show reduction. Clinics see on average 57% more revenue within 6 months.

Welcome to Zovi.

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